Refunds and Exchanges
All the products that you order from us go through rigorous quality checks before they reach you. In rare cases that you find them defective, you can contact our customer team at +91 77602 14936 to place a return request. We will guide you on how to go through the process.
You can exchange the defective product for a brand new one or get your money refunded to your account. We will process return requests in 7-14 days.
- Please note that refund/exchange requests have to be placed within 7 days of receiving your product(s)
- Send us videos and relevant images of the defect to quickly process the refund/exchange process
- Products that are used, washed, or soiled will not be accepted for an exchange or a refund
- Slight variations in color and design
- You will have to courier the product to our warehouse and bear the return shipping charges
- Refunds will be processed once we receive the product
- We will refund only the actual price of the product (initial shipping charge paid will not be refunded)
You can only cancel orders that have not yet been dispatched. You can cancel your orders in the following ways.
- Send us a WhatsApp message to at +91 77602 14936
- Call us and request for cancellation at +91 77602 14936
- Send us an email at firstname.lastname@example.org